The Santa Experience at – Buckhaven, United Kingdom

Get your tickets to see The Santa Experience in Buckhaven, United Kingdom. Happening on Saturday, November 29, 2025 at . Doors open at 2:00 PM.

Step into the magic of The Santa Experience this Christmas!

Arrive early to write a letter to Santa in our Barn and get ready for the festive adventure to begin. Follow Santa’s cheerful elves and drop letters into the magical well. Next it’s time to join Santa in the cosy Christmas cabin to listen to tales all the way from the North Pole. Each child will then have a special moment with Santa himself, capturing a precious photo together, before the elves help them select a gift to take home. Has your Santa letter been wished away? Be sure to check on the way out… 

Dates

Friday 28th, Saturday 29th & Sunday 30th November
Friday 5th, Saturday 6th & Sunday 7th December
Friday 12th, Saturday 13th & Sunday 14th December
Friday 19th, Saturday 20th, Sunday 21st, Monday 22nd & Tuesday 23rd December

Times

Various time slots are available each day and each show lasts approximately 30 minutes from the start time shown on your tickets. 

Ticket Types

Child Ticket £22 + booking feeAdult Ticket £4 + booking fee

If you are attending with a child or adult in a wheelchair please email us as soon as you have booked your tickets so that we can reserve more space in the cabin.

If you require a carer ticket please send an email to info@archerfield.estate so that we can organise this for you.

Babies under 1 years old attending with a paying sibling can attend for free but won’t receive a gift from Santa. No ticket is required. 

Buggies cannot be accommodated in Santa’s Cabin so please be ready to leave these at our buggy parking area before the show start time.

Booking Terms

Every booking must include at least 1 child ticket and 1 adult ticket.

All children must be accompanied by an adult.

Max of 2 adults per booking.

Tickets which don’t match the above criteria will not be valid and we reserve the right to cancel and refund these.

Ticket Help

Should you have any problems regarding tickets, please contact Universe.

Cancellation Policy

Should we have to cancel the event due to unforeseen circumstances, you will be notified by email with as much advance notice given as is possible and a full refund will be given.

Accessibility

The path leading into our Gardens is covered in fine gravel which wheelchairs should be able to navigate with ease. There is a small step to enter Santa’s Cabin but our team will be on hand to help should it be needed and a ramp is available on request.

Arrival & Santa Letters

Ensure you have your tickets with you when you arrive. You can bring either a print out or show us them on your phone. Please arrive 15 minutes before the time stated on your ticket, to allow for writing letters to Santa. Should you wish to bring letters written at home, 5 minutes ahead of your scheduled time slot is plenty. Please be aware that letters ‘wished away’ at the well cannot be returned.

Refund Policy / Date & Time Swaps / Ticket Transfers

Tickets are non-refundable but can be swapped for other available time slots. In order to action a time slot or date change, login to your Universe account. Date / time swaps can be made up to 72 hours before the event start time shown on your tickets. If circumstances have changed and you find you are unable to attend, you can transfer your tickets to friends and family by logging in to your Universe account. 

Late Arrivals

If you are running late for your booked time slot, please call us on 01620 388588 at the earliest opportunity. It is unlikely we will be able to accommodate you on a later show due to cabin capacity, however, our team on the floor will be happy to check for any available slots on the day. Tickets cannot be refunded due to late arrival so please build in enough time for your journey.

Photos & Video

We encourage you to take photos and videos at the event and we would love you to share them with us on social media using @archerfieldwalledgarden on Instagram and @AWalledGarden on Facebook. All we ask is that during Santa’s story no video footage, or flash photography, is taken so as not to spoil the surprise for others who have yet to attend the event. 

Tickets-RSVP Link

Explore thousands of upcoming events, local tours, top restaurants, and the best places to stay in the United Kingdom. You can also check out our dedicated city guide for Birmingham, Bristol, Edinburgh, Glasgow, Liverpool, London, and Manchester.